Workshop Terms, Conditions & Liability Waiver


Thank you for booking a creative experience with us. Please read these Terms and Conditions carefully before purchasing a ticket. By completing your booking and ticking the agreement box at checkout, you ("the Participant") agree to be legally bound by these policies.


1. Booking & Payment
  • To secure your station, all workshop fees must be paid in full at the time of booking via our Shopify checkout.
  • Your ticket is only valid for the specific date, time, and workshop theme selected at checkout.

2. Cancellation, Refund & Transfer Policy
Because we custom-order, prep, and allocate premium physical materials (including luxury faux foliage, wire frames, ceramic/glass blanks, specialized paints, and ribbons) for each participant weeks in advance, we enforce a strict refund schedule based on our manufacturing and supply deadlines:
  • 14 days or more before the workshop date: You are eligible for a full refund (minus a 5%administrative card processing fee) or a free transfer to an alternative available date.
  • Between 7 and 13 days before the workshop date: You are eligible for a 50% refund, or you may transfer your seat to a future date. 
  • Within 7 days of the workshop date (or No-Show): Strictly non-refundable and non-transferable. At this stage, your specific workshop kit has been cut, allocated, and prepared exclusively for you, and we are unable to fill your seat at such short notice.

3. Alternative Options If You Cannot Attend (Within 7 Days)
If you fall inside the 7-day non-refundable window due to unexpected circumstances, you may choose one of the following options:
  • Send a Friend: You may transfer your ticket to another person at no extra cost. Please email us at [Your Email] at least 24 hours before the class with their full name and contact details so we can update our guest register.
  • Collect a DIY Kit: You are entitled to collect the raw materials allocated to your seat (e.g., your faux wreath elements or your raw bauble blanks and ribbon) from our studio up to 14 days after the class to assemble at home. Please note that professional tools, specialized hot glue guns, and studio-grade paints are not included in takeaway kits.

4. Cancellations by Us
In the rare event that we must cancel a workshop (due to instructor illness, severe weather, venue issues, or failing to meet minimum participant numbers), you will be notified as soon as possible via the email address provided at checkout. You will be issued the choice of a 100% full refundor an immediate, priority transfer to a rescheduled date. Our liability is limited strictly to the cost of the workshop ticket.


5. Health, Safety & Liability Waiver
Our workshops are interactive experiences involving physical crafting tools. By attending, you acknowledge and voluntarily assume all inherent risks associated with the activity.
  • Faux Wreath Workshops: May involve sharp floristry wires, metal wire cutters, and high-temperature hot glue guns. Care must be taken to avoid punctures, minor cuts, and severe skin burns.
  • Bauble Painting Workshops: May involve fragile glass or ceramic blanks, metallic leaf, varnish sealants, or solvent-based paint pens. Care must be taken to handle materials gently to prevent shattering, cuts from broken fragments, or accidental ingestion/eye irritation from specialized mediums.
  • Limitation of Liability: You agree to follow all safety briefings, physical demonstrations, and verbal instructions provided by the workshop leader. We hold strictly no liability or responsibility for any personal injury, burns, cuts, or allergic reactions caused by the misuse of equipment, failure to follow guidance, or general negligence.
  • Damage to Personal Belongings: The paints, dyes, glues, and glitters used in our studio can permanently stain clothing, footwear, and personal items. While protective aprons may be provided, we accept no responsibility or liability for any damage to your personal property. Please dress appropriately for crafting.
  • Lost Property: We accept no responsibility for the loss, theft, or damage of any personal items brought into the workshop venue.

6. Age Restrictions & Supervision
  • Unless explicitly stated in the specific product description, our workshops are designed for adults (aged 16 and over).
  • Any participants under the age of [16] must be accompanied by a fully paying adult at all times.
  • The accompanying adult assumes full and absolute responsibility for the safety, conduct, and tool handling of the minor throughout the duration of the class.